International Order Payment Methods
for shipping methods please scroll down

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We are proud to offer a few methods for our international customers. Supposedly our credit card processors will not process credit card from countries other than USA and Canada. However people have been having success outside of North America with direct credit card orders. If the orders are larger you should expect to use google checkout or paypal for funding your order. In some cases with larger orders (over $1000) by credit card, our processor fraud detection software has thrown a red flag and will not release funds to us even though the order was successful on your end. So we prefer larger order to be funded with paypal or google checkout. You can use our shopping cart for paypal and/or google checkout in most countries.

     
Use Google for integrated check out.

To see a list of the Google Checkout countries please scroll to the bottom of this page.

Question: How Do I Pay By Google Checkout?

Answer:
You can now easily pay through the Privacy protected Google Checkout! This payment option is offered to both US and International customers alike, to further assist in the safety of credit card and personal information! The credit card information is actually not supplied to our company, but rather supplied to Google itself for the payment sent from them to Superiornutraceuticals!

To pay using the Google Checkout, simply fill in your personal information on Superiornutraceuticals.com as normal. Once you are directed to the payment option page, simply choose the “Google Checkout” payment method.

You will be directed to the Google Checkout site where you can 100% securely enter your credit card details as shown below!

                                     

You are welcome to continue through without opening an account. That way, the information will not be stored and may be re-entered for future orders. However, creating a login to store your information is definitely an option as well. With an account, each time you log in the original credit card used will remain on file for payment! The card used may be changed upon logging onto your account and entering the updated card details!

Once your information has been submitted, your order confirmation page will appear with your payment and order confirmation as shown below. The payment will be deducted from your credit card under “Google *Superior Nutra”.

Google Confirmation Page

With the confirmation page, you can rest assured that your order was a success and should receive your Superiornutraceuticals invoice and shipping confirmation shortly!

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We highly recommend using the method above. Otherwise your order will need to be processed by emailing us at. sales.superior@gmail.com

We can process international orders via email and fund them through Paypal or Western Union.
 

                    

 

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This section has been updated as of Nov 20th 2008.

Green Light countries are where we ship frequently with success. We gladly ship to these mostly hassle free destinations. If by chance a package is returned to us we will resend it with an additional shipping cost or else refund the cost of the order but will not refund the shipping.
Australia, Austria, Belgium, Canada, Finland, France, Hungary, India, Japan, Korea, Lithuania, Netherlands, New Zealand, Sweden, Switzerland, U.K.* See full list below

Yellow Light countries are where we less frequently ship but have had reasonable success when we have. We ask you to be aware of any restricted items and refrain from ordering them. Any item missing or detained is not our responsibility. If it's returned to us we will refund the order but will not refund shipping.
Brazil, Bulgaria, Croatia, Denmark, Estonia, Hong Kong, Ireland, Israel, Malta, Malaysia, Morrocco, Philipines, Poland, Russia, Singapore, Slovakia, South Africa, Thailand, Ukraine* See full list below

Red Light countries are where we have the most trouble and will not be responsible for the order should it fail to show up or be detained at customs we are not responsible at all. If you choose to order and the parcel is actually returned to us we will refund 50% (50% restock fee) of the order. We will not refund shipping.
Germany, Norway, Italy, Spain, * See full list below

If your country is not listed above please check the the chart at the bottom of this page. Please be familiar with your countries customs guidelines and mail system.

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Please note all our orders still continue to ship from the U.S.

If you are paying via western union or paypal, (Paypal orders can be placed through our cart or via email) you should email us your preliminary order along with your shipping address and email address tied to your paypal account. Once we have confirmed your orders cost with shipping we will email you a paypal invoice which will make it easy for you to pay. Rest assured that we are highly experienced in shipping to many international destinations. We use appropriated methods to ensure the quickest arrival and smoothest transition through your local customs as we are capable of doing.

Our email is
sales.superior@gmail.com

                  Please refer to our store pages for product info.


Google Checkout approved Countries below.

  • Algeria
  • Andorra
  • Angola
  • Antigua and Barbuda
  • Armenia
  • Australia - tga.gova
  • Austria
  • Azerbaijan
  • Bahamas
  • Canada - Click
  • Germany
  • Greece
  • Greenland
  • Guatemala
  • Haiti
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Laos
  • Latvia
  • Lebanon
  • Liechtenstein
  • Lithuania

 

  • Luxembourg
  • Macedonia
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Mauritius
  • Mexico
  • Moldova
  • Monaco
  • Morocco
  • Mozambique
  • Namibia
  • Nepal
  • Netherlands Antilles
  • Netherlands
  • New Zealand
  • Nicaragua
  • Nigeria
  • Norway
  • Oman
  • Pakistan
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Romania
  • Russia
  • Rwanda
  • San Marino
 
  • Saudi Arabia
  • Senegal
  • Serbia and Montenegro
  • Seychelles
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sri Lanka
  • Sweden
  • Switzerland - Click
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Togo
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uruguay
  • Uzbekistan
  • Vatican City
  • Venezuela
  • Vietnam
  • Virgin Islands, British
  • Yemen
  • Zambia
  • Zimbabwe

 


International Order Shipping Info

* Please note that for smaller orders (under 1 Kilogram) we use Priority mail flat rate envelopes. This allows us to only charge you $10 for 1 Kilogram versus $30.00 which is the parcel (box) rate. This envelope method does not offer tracking. So therefore when your shipping label is printed for a smaller order you will get a number tied to your order, however this is a customs declaration number which is designated with an 'L J' at the beginning and not a 'C J' as with a priority parcel (box) or an 'E' at the begining as with Express. We mention this since it's common for us to print a label, and to send the item and it not show up on usps.com as being actually sent since it's only a customs declaration number. If the number starts with an L is will not be very accurate on the usps.com site. So if you order and receive a number beginning with an L please give the package time to arrive.

We do encourage larger orders (3-4kg) for two reasons. 1. to save on shipping per unit and 2. to allow us to ship the item as a parcel (box) thus usps will generate an actual tracking number.

* If you wish to have your order shipped by Express mail and guaranteed please go to our .net site which is located at www.superiornutraceuticals.net . Product prices will be slightly higher than our .com however shipping is less AND your order will automatically ship via express mail with insurance and guaranteed delivery. This option is better if you want your order faster and guaranteed. Otherwise by ordering from our .com site your order ships priority mail and is subject to the restrictions stated above. We still cannot guarantee delivery to Germany, Italy or Spain. However if you are from either of those three countries we ask that you email us so that we can explain options for shipping to those countries.

When ordering from our .com site, our shipping module cannot determine a difference between countries so therefore you will be given the options below. They are pretty self explanatory. We ask that you select the method that fits your order otherwise delays could occur. We will not ship an order that doesn't have the proper shipping method selected. In the event you select the improper shipping method, we will email you and explain any errors in your selection. * In some cases we will ship larger orders out in multiple shipments in order to avoid shipping larger heavy boxes. This ensures successful deliveries.



 

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